Refund policy

Thank you for choosing us as your preferred online store. We are committed to providing high-quality service and ensuring an excellent shopping experience for our customers. As part of our commitment, we offer a 7-day return and exchange service for each order.

If you need to apply for a return, please contact our customer service team and provide them with the reason for the return. They will guide you through the process.

For faulty products, we accept returns if they exhibit quality defects such as stains, zipper malfunctions, rips or tears, poor quality materials, obvious color differences, or significant disparities between the photographed product and the product received. If you encounter any of these issues, please provide our customer service staff with your order number and the reason for the return. We will process your application accordingly.

We kindly request that you carefully inspect the contents of the parcel before signing for the package. This will ensure that any issues are identified and addressed promptly.

Regarding sizing, we advise you to carefully review the item description on the product page before making a purchase. Please note that we do not accept returns for personal reasons related to choosing the wrong size.

We strive to provide the best service possible and appreciate your understanding of our return and exchange policies. Should you have any further questions or concerns, our customer service team is always ready to assist you.